There are several possible reasons why your promo code might not have worked:
1. The code isn't applicable to your specific items: Occasionally, promo codes are only valid for certain products, such as sandals but not sneakers.
2. The code requires a minimum cart value: Some promos are only valid once you reach a certain spending threshold.
3. The item you're interested in is already discounted: In many cases, discount codes cannot be combined with items that are already on sale.
4. The code has expired: Like all coupons, promo codes have expiration dates. While we make efforts to keep track of expired coupons, some may slip through the cracks. If you encounter an expired code, please inform us, and we'll address it promptly.