There are several potential reasons why your promo code may not have worked:
- The code may not be valid for the items in your cart: Some promo codes are specific to certain products, such as working for sandals but not sneakers.
- The code may require a minimum cart value: Some promos are only valid once you spend a certain amount.
- The item you want may already be on sale: Discount codes typically don't stack with items that are already discounted.
- The code may be expired: Coupons do expire, and while efforts are made to track expired codes, it's possible some may slip through. If you find an expired code, please let us know so we can address it promptly.