There are several potential reasons why your promo code may not have worked:
The code may not be valid for the items in your cart. Some promo codes are specific to certain products, such as sandals rather than sneakers.
The code might require a minimum cart value. Certain promos are only applicable once you've spent a certain amount.
The item you're interested in may already be on sale. Typically, discount codes don't apply to items already discounted.
The code may have expired. Occasionally, codes do expire, and while efforts are made to stay updated, there can be instances where expired codes slip through. If you encounter an expired code, please inform us, and we'll promptly address it.