There are several reasons why your promo code might not have worked:
- The code may not be valid for your items; some promo codes are specific to certain products, such as working for sandals but not for sneakers.
- The code may require a minimum cart value to be valid.
- If the item is already on sale, the discount code may not apply, as most codes do not stack with existing discounts.
- The code may have expired; while efforts are made to track expired coupons, some may slip through. If you find an expired code, please let us know, and we'll address it as quickly as possible.