There are several possible reasons why your promo code may not have worked:
- The code may not be valid for the items in your cart. Some promo codes are specific to certain products.
- The code may require a minimum cart value. Some promos are only valid once you spend a certain amount.
- The item you want may already be on sale. Most of the time, discount codes cannot be applied to items that are already discounted.
- The code may be expired. Coupons expire eventually, and while we try to keep track of expired codes, it's possible some may slip through. If you encounter an expired code, please let us know so we can address it promptly.