There are several possible reasons why your promo code may not have worked:
1. The code is not valid for the items you're purchasing: Occasionally, promo codes are specific to certain products, such as being applicable to sandals but not sneakers.
2. The code requires a minimum cart value: Some promos are only valid once you've spent a certain amount.
3. The item you're interested in is already on sale: Typically, discount codes cannot be combined with items that are already discounted.
4. The code has expired: Occasionally, promo codes expire. While we strive to keep track of expired codes, please inform us if you encounter an expired code so we can address it promptly.