There are a few reasons why your promo code might not have been successful:
The code is not valid for the items in your cart: Occasionally, promo codes are specific to certain products, so they might work for sandals but not for sneakers.
The code requires a minimum cart value: Some promos are only applicable once you've spent a certain amount.
The item you want is already discounted: Usually, discount codes cannot be combined with items that are already on sale.
The code has expired: Coupons do expire, and while we strive to keep track of expired ones, it's possible that some slip through. If you encounter an expired code, please let us know so we can address it promptly.