There are several possible reasons why your promo code might not have worked:
The code may not be valid for the items in your cart: Sometimes promo codes are specific to certain products, meaning they might work for sandals but not for sneakers, for example.
The code may require a minimum cart value: Certain promos are only applicable once you reach a certain spending threshold.
The item you want may already be on sale: Often, discount codes don't stack with existing sale prices.
The code may be expired: Occasionally, coupons do expire, as all codes have an expiration date. While we strive to keep track of expired coupons, with the vast number of online shops, some may slip through. If you encounter an expired code, please inform us, and we'll address it promptly.