There are several reasons why your promo code might not have worked:
The code isn't valid for your items: Occasionally, promo codes are specific to certain products, meaning they might work for sandals but not sneakers.
The code required a minimum cart value: Some promos are only valid when you spend a certain amount.
The item you want is already on sale: Typically, discount codes don't apply to items already discounted.
The code is expired: Yes, coupons expire eventually. While we strive to keep track of expired codes, with numerous online shops, some may slip through. If you encounter an expired code, please let us know, and we'll address it promptly.