There are several potential reasons why your promo code may not have been successful:
1. The code is not applicable to the items you're trying to purchase: Sometimes promo codes are only valid for specific products, such as sandals but not sneakers.
2. The code requires a minimum cart value: Certain promotions may only apply once you reach a certain spending threshold.
3. The item you're interested in is already discounted: Often, discount codes cannot be combined with items that are already on sale.
4. The code has expired: Like all coupons, promo codes have expiration dates. While we strive to keep track of expired codes, please inform us if you encounter one, and we'll address it promptly.