There could be several reasons why your promo code didn't work:
- The code may not be valid for the items in your cart: Sometimes promo codes are specific to certain products, like sandals versus sneakers.
- The code might require a minimum cart value: Some promos are only valid once you spend a certain amount.
- The item you're purchasing could already be on sale: Typically, discount codes don't apply to items that are already discounted.
- The code may have expired: Coupons do have expiration dates, and while we do our best to manage this, it's possible for some to slip through the cracks. If you encounter an expired code, please let us know, and we'll address it promptly.