There could be several reasons why your promo code didn't work:
The code may not be valid for the items in your cart. Sometimes promo codes are specific to certain products, such as sandals but not sneakers.
The code might require a minimum cart value. Some promos are only applicable once you reach a certain spending threshold.
The item you're interested in may already be discounted. Often, discount codes cannot be combined with items already on sale.
The code may have expired. Coupons have expiration dates, and while we try to stay updated, some may slip through the cracks. If you encounter an expired code, please let us know, and we'll address it promptly.