There are several potential reasons why your promo code may not have been successful:
The code may not be valid for your selected items: Promo codes can sometimes be specific to certain products, such as working for sandals but not sneakers.
The code might require a minimum cart value: Certain promos are only valid once you spend a certain amount.
The item you desire could already be on sale: Typically, discount codes cannot be used on items that are already discounted.
The code could be expired: Coupons do have expiration dates, and while we strive to keep track of expired coupons, there can be instances where they are not updated. If you encounter an expired code, please notify us, and we'll address it promptly.