There are several potential reasons why your promo code might not have worked:
- The code may not be valid for the items in your cart. Some promo codes are specific to certain products.
- The code might require a minimum cart value. It may only be valid once you spend a certain amount.
- The item you're purchasing might already be on sale. Discount codes often do not apply to items that are already discounted.
- The code could be expired. While efforts are made to keep track of expired coupons, some may slip through the cracks. If you encounter an expired code, please let us know so we can address it promptly.