There are a few potential reasons why your promo code may not have been successful:
1. The code may not be applicable to the items in your cart. Sometimes promo codes are designed for specific products, meaning they might work for sandals but not for sneakers, for instance.
2. The code might require a minimum cart value to be eligible for the discount. Certain promotions only become valid once you've spent a certain amount.
3. The item you're interested in could already be on sale. In many cases, discount codes cannot be combined with existing sale prices.
4. The code may have expired. Like all coupons, promo codes have expiration dates. While we make efforts to monitor expired codes, some may slip through the cracks. If you encounter an expired code, please inform us so we can address it promptly.